Taverner Research, operating under Tobumo Pty Ltd, holds prequalification within the Performance and Management Services Scheme (SCM0005), a scheme accessible to the entirety of the NSW government and overseen by NSW Procurement at buy.nsw.gov.au. Additionally, Taverner (Tobumo Pty Ltd) is a recognized member of the Transport Survey and Fieldwork Services Panel, facilitated by Transport for NSW (TfNSW).

Yes, we do. Taverner Research, with approximately 50 FTEs, is classified as a medium-sized enterprise. This positioning allows government departments and affiliated agencies to collaborate with Taverner, adhering to the ‘SME first’ directive of the procurement guidelines.

Research commissioned by the state government gravitates towards objectivity, rigour, and inclusivity. Although these traits should be foundational to all research undertakings, governmental bodies place an amplified emphasis on equity, inclusiveness, and the reliability of the findings to withstand external examinations. The high stakes associated with these projects mean that state governments lean heavily into ensuring top-tier methodology and questionnaire designs. Settling for anything less than perfection is not the norm at this echelon of decision-making.

While a fraction of government research has transitioned to online panels, the emphasis remains on acquiring precise, rather than just cost-effective and expedient results. CATI stands out as the solitary methodology that doesn’t rely on self-selection, offering insights into the perspectives of the “silent majority” – those vital members of the community who infrequently partake in research but play a pivotal role in shaping cogent public planning. Additionally, given that numerous governmental research initiatives focus on specific geographic zones, CATI often emerges as the solitary means to procure a statistically relevant sample size, especially when delving into narrower regions or subsections.