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State Government Research Expertise

What is State Government Research Expertise?

Taverner Research Group specialises in state government research that’s designed to be objective, rigorously reliable, and broadly representative while respecting budget constraints.

They emphasise clear, accessible language so that participants of all backgrounds understand the questions, and they bring over two decades of experience delivering high-quality insights tailored to state departments and utilities.

Objective

Reliable & robust

Target population

Budget constraints

Clarify in communication

Having spent over two decades serving local, state, and federal government research needs, Taverner Research has extensive experience covering a wide variety of methodologies. Research projects for state government departments and utilities have become a mainstay of our operations. This consistent engagement underscores Taverner’s considerable grasp of the intricacies, cultural nuances, and challenges that accompany state government research.

For many years, Taverner Research has proudly partnered with high profile entities such as Transport for NSW (TfNSW), The NSW Department of Planning and Environment (DPE), the NSW Environment Planning Authority (EPA), NSW Department of Communities and Justice, NSW Department of Premier and Cabinet, Safe Work NSW, Local Land Services, and Sydney Water.

Some of the clients we are proud to work with:

Our longstanding collaboration with TfNSW spans over a decade, during which we’ve been instrumental in gauging customer satisfaction across a plethora of transit modes and hundreds of routes. Similarly, our comprehensive research initiatives with the DPE encompass a broad spectrum, ranging from developmental facets and climate change considerations to intricate matters of water allocation and waste management strategies. Additionally, our dedicated annual intercept survey programs assist the Department of Communities and Justice in obtaining a deeper insight into the public’s experience within the judicial system.

State Government FAQs

What makes state government research different from other types?

State government research often involves complex policy areas, large populations and diverse stakeholder needs. It requires careful, objective and transparent design, robust sampling and clear interpretation to ensure results accurately reflect community views and inform evidence-based decisions.

Why is clear communication important in state government research?

Clear communication ensures that research findings can be easily understood and acted on by policy makers, program managers and the public. Taverner Research focuses on presenting results in plain language, helping decision-makers translate insights into effective strategies and outcomes.

How long has Taverner Research been doing state government research?

Taverner Research has more than 30 years of experience working with state and federal government departments across Australia. Our team has delivered projects ranging from policy evaluation and community consultation to program measurement and stakeholder engagement.

Why is so much government research still telephone based?

Telephone research remains a reliable way to reach a broad and representative cross-section of the community. Many government studies require statistically robust samples that include people who may not take part in online surveys. Telephone interviewing also allows trained interviewers to clarify questions, maintain quality control and ensure consistent data collection across all participants. And in smaller geographic areas, telephone surveys are often the only way of reaching a representative and.or large enough sample of residents.

What types of state government projects does Taverner support?

We support a wide range of state government projects, including public opinion research, service satisfaction studies, communications testing, policy evaluation, and social and behavioural research. Our tailored approach ensures every project delivers clear, actionable insights.

Are research agencies independent and unbiased?

Yes. Independent research agencies operate without influence from stakeholders or internal interests, ensuring that findings are objective and credible. Taverner Research follows recognised professional standards and ethical guidelines to provide impartial insights that clients can rely on with confidence.

How can insights and findings be provided to me?

Taverner Research works in partnership with every client to deliver insights in a clear and practical way. We provide detailed reports, visual summaries and presentations that highlight what matters most to your organisation.

Before each project, we review past research to plan a more effective approach and reduce unnecessary complexity and cost. You’ll work directly with experienced researchers who stay closely involved throughout the process, offering a proactive and personalised experience. Clients often tell us they value how easy and enjoyable we are to work with.

Get in touch

Have any questions? We’d love to hear from you