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Focus Group Recruitment

When implemented correctly, focus groups can be one of the most effective qualitative research tools available. Focus groups can bring your research to life, by understanding people’s perceptions about a product or issue and hearing their stories. The power of focus groups is that they can help marketers feel the emotions and needs of their audience (both conscious and sub-conscious), which can help them connect more effectively with customers.

This form of market research is essential to put the strategies in place to create a product or provide a service that people will love. Focus groups are also great for gathering qualitative data and getting deeper insights into consumer desires that you might not have realized before conducting them. A group discussion will provide you with information about your customers that you can use to develop innovative and engaging marketing campaigns.

What is a Focus Group?

To summarise, focus groups are an excellent way to obtain feedback from users on a specific topic and can be used to explore how people think and behave. The method capitalises on group dynamics in order to open up new avenues of thought, examine commonly held beliefs and uncover insights that may go unnoticed during individual conversations. What better way to understand the needs and desires of your target audience than having them talk directly with you?

How do Focus Groups Work?

Focus groups are a qualitative research method that involves a small group of people, usually between 5-10, gathered in a focus group room or online. The group needs to be small enough to allow everyone the opportunity to share insights, and yet large enough to provide group interaction and diversity of experience. Accompanying the participants is a moderator. Their job is to ensure legitimate results and reduce bias in the discussions. During a focus group:

  • Participants openly share opinions and are free to convince other participants of their ideas
  • The mediator takes notes on the discussion and opinions of group members

General applications for a focus group include:

  • To explore a concept, perhaps with stimulus aids so that people can visualise what it would look like
  • To explore new markets
  • To explore gaps and opportunities for new product development
  • To identify how products are used
  • To test new products – especially useful when testing a product that needs to be shown to people
  • To identify customer needs and explore perceptions of a brand

Why use Focus Groups?

Focus group research is a powerful method for understanding consumer issues, preferences and beliefs. It’s also one of the best ways to find new insights, learn how to speak in consumer language and ‘witness’ real people in action. This can help you better define your target audience, clarify your message and improve your tone so that your brand can act in the market with authenticity and truly engage with consumers. Data analytics and statistics alone can’t always help you understand the full picture and can also be too subjective. Contrastingly, focus groups help marketers feel the emotions and needs of their audience.

The in-depth understanding of the participants that focus groups offer enables researchers to uncover personal attitudes and beliefs that other market research methods can’t replicate. They are beneficial to help the researcher prepare for a study on a larger scale. Additionally, a focus group also allows you to gather more information in a shorter period of time than other research methods. Focus groups are particularly useful when there are power differences between the participants and decision-makers or professionals.

How Can Taverner Help?

While there are a range of approaches to market research you can use yourself, you run the risk of measuring the wrong variables and with the wrong sample of individuals. You may also lose the benefit of objectivity from the analysis.

A successful market research agency skilled in face-to-face research can help you get the most out of your budget and help answer the questions that allow you to put the correct strategies in place post-evaluation.

This is where we can help. Taverner Research is a fully independent, full-service Australian-owned company and we have been conducting high-quality market and social research since 1995. We have national coverage including all main capital cities plus regional NSW coverage.

Taverner Research can provide excellent venues with a professional environment for focus groups. The use of a reputable market research company like Taverner can be very useful when it comes to ensuring a reduction of bias and also minimising distractions for the respondents.

Focus group research is just one of the many forms of research that we carry out at a high level. The services we provide range from high-level consulting with large-scale methodology and strategic analysis through to data collection and desk research.

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Our Approach to Focus Group Research

To summarise, focus groups are an excellent way to obtain feedback from users on a specific topic and can be used to explore how people think and behave. The method capitalises on group dynamics in order to open up new avenues of thought, examine commonly held beliefs and uncover insights that may go unnoticed during individual conversations. What better way to understand the needs and desires of your target audience than having them talk directly with you?

Here at Taverner with our years of expertise, we can guarantee the implementation of face-to-face research that has been carried out to a high level. No project is too big or too small for us, we will work with you to determine the ideal solution for your needs.

Taverner Research Group’s consistently high standard when it comes to providing market research services makes us a great option for focus group research services. To find out more, contact us below.

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