James has over 30 years’ experience in finance, journalism, publishing and market research. Most recently he spent 12 years as managing director of Jetty Research, focussing on government research and engagement.

Sophie brings over 30 years of experience in the industry. Her strong project management skills coupled with her passion for data integrity and quality have resulted in a strong team of well-trained supervisors and interviewers. Sophie’s forte is her ability to ensure projects are completed on time and within budget regardless of size.

Don has spent over 40 years specialising in market and social research. Don’s practical experience and strong academic background adds value through his understanding and application of analysis and reporting techniques.

Vanessa has over 20 years’ experience crafting actionable research to shape brand and advertising strategy, working in global consumer insight roles at Unilever and Procter & Gamble. With a Bachelor of Science Honours degree in Psychology and a background in counselling, Vanessa enjoys uncovering the motivations that drive behaviour and is also a skilled qualitative moderator.

Coming up through the interviewing ranks, Anthony has supervised the Sydney CATI team for over 5 years, ensuring data quality and integrity is maintained at all times.

Julia has over 20 years’ practical experience in the industry overseeing all scripting and data processing needs for the company. Julia assists and performs in-house IT administration, IT support and coordination with our external IT administrators.

Tania worked as an interviewer in the Coffs Harbour office for nearly 10 years before being recently promoted to CATI Supervisor. Her management skills and attention to detail are amongst her many strengths.

Tracy is an original member of Taverner starting off as an interviewer and working her way up to the role of Office Manager. Along with her interpersonal and organisational skills she ensures the smooth running of the office on a day-to-day basis.